Extra staff boosts Jubilee’s standing

Thank you to clients, families, employees and volunteers for your continued messages of support to Jubilee Community Care’s office-based staff for their wonderful work over recent months.

Recruitment, induction and training of employees continues to be a top priority at Jubilee to ensure we provide the highest quality of services and supports for clients. I am delighted to introduce Diane Evans as our Human Resource Manager. Diane will provide our service with strategic and operational know-how in the complex area of human resource management. Diane is supported in the HR area by Deanne Garner who returned to us in April. Deanne, with Jubilee previously for 12 years, concentrates on staff induction, training, and quality assurance. We have also welcomed back other former employees. These include Tracy Burton in a business development role; Lorraine Kiss as a client support coordinator; Adele O’Halloran returns as our scheduler; and Mary Menelaws and Emily Menelaws work across administration, reception and finance areas.

We also have seen the employment of several new support workers, and current staff being redeployed with Eileen Williams now our office coordinator and Fran Cox working alongside Vicki Burden in the activities program.

The recruitment outlined above, together with existing employees, has increased our procedural knowledge and provided a stable platform for the benefit of clients and the service. Thank you to all staff and volunteers – your great work is recognised by the Jubilee Community Care Board members and myself.

Recruitment for support workers is ongoing. If you know of someone who may be interested in a career in aged care, please ask them to contact the Jubilee Community Care office for further information.

A reminder that the two main aged care programs we offer are the Commonwealth Home Support Program and Home Care Packages. Eligibility for both programs and access to support services are provided following an assessment by My Aged Care (phone 1800 200 422). Jubilee Community Care can provide assistance and guidance in organising this assessment if required.

For eligible clients we offer:
Allied Health Brisbane services such as podiatry, physiotherapy, occupational therapy, exercise physiology;
• Nursing, transport, social support (individual) including shopping;
• Domestic assistance including light domestic household tasks;
• Personal care such as assistance with showering, bathing and dressing;
• Flexible in-home respite care;
• Meal preparation;
• Social support group and social outings.

The annual client satisfaction survey will be sent out in the coming weeks. I encourage you to complete and return your survey form. Information from the survey will provide important feedback to the Jubilee Community Care Board members and management that will assist in shaping your services into the future.

Kind regards,
Shaun Riley, Executive Director



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