Commonwealth Home Support Program

home help brisbane communityIf you want to stay in your own home, but need some help with daily tasks, or require basic care, the Commonwealth Home Support Program (CHSP – previously known as the Home and Community Care Program or HACC) may be able to help.

CHSP is a basic home help program funded by the Australian Government. It is for older people who are mostly – but not completely – able to live and cope on their own, and don’t yet need higher levels of care at home.

As well as providing you with home help Brisbane-based Jubilee Community Care can also help your carer. If you are a carer and you need a break, we will arrange for one of our care workers to cover your absence. We can also provide expert advice and support if you need it.


If you are require home help, Brisbane’s Jubilee Community Care can also provide:

  • Transport – helps people get out and about to shopping or appointments
  • Social support – gives people a hand with shopping, banking or to appointments, or just providing company for a chat
  • Domestic assistance – household jobs like cleaning, clothes washing and ironing
  • Personal care – help with bathing or showering, dressing, hair care and going to the toilet
  • Home maintenance – minor general repair and care of your house or yard, for example, changing light bulbs and replacing tap washers or lawn mowing
  • Home modification – installing safety aids such as alarms, ramps and support rails in your home
  • Nursing care – a qualified nurse comes to your home and may, for example, dress a wound or provide continence advice.


If it is hard for you to prepare meals, our home help services may include providing meals, helping with shopping for food, preparing and storing food, and delivering meals to your home.


Our Allied Health services are for Brisbane home help residents with particular health problems. For example you may need help with speech or walking, or support resulting from an accident or illness. They include physiotherapy (exercises, mobility, strength and balance), podiatry (foot care), speech pathology, occupational therapy (help to recover or maintain your physical ability), counselling, foot and nail care, social work, nutritionist, psychologist, restorative care services, diversional therapy and exercise physiology as well as advice from a dietitian (healthy eating).


Ask yourself these questions:

  • Are you still living at home?
  • Do you think that if you don’t get basic home help, you might have to go into an aged care home before you’re ready?

If you answer ‘yes’ to these questions, then perhaps you or your carer should contact Jubilee Community Care. Information about the CHSP is also available on at


You and your carers needn’t worry about having a comprehensive assessment to verify if you need services. Instead, a much simpler, basic assessment is carried out to find out exactly what help you need at home.  Contact Brisbane-based Jubilee Community Care for more information on 07 3871 3220 or email.


The Australian Government funds CHSP service providers so they can deliver affordable home help services to you. There is usually a small fee for each service and the amount depends on your income and the type and number of services you need.

What you or your carer pays is discussed and agreed upon between you and the CHSP service provider. If you choose us then this would be Jubilee Community Care. The rate is set before you receive the relevant services.


Jubilee Community Care is strengthened by its involvement in the Healthy@home consortium, a group of 19 leading organisations who are experienced in supporting people with diverse needs, characteristics and life experiences. The consortium includes community aged care service providers, government and non-government agencies, peak bodies and advocacy groups. Jubilee, and other consortium members, are committed to providing high quality community aged care services through the Commonwealth Home Support Program.