Our Staff

social activities by brisbane caregiver agencyAt Jubilee Community Care, we are proud of our record in employing and retaining staff who are caring, well-trained and provide older people and their families with education and support.  We achieve this by:

  • providing comprehensive training and support to staff
  • valuing and respecting our staff
  • compensating our staff for their work at the highest possible rate.


We are a leading organisation for the management of chronic illnesses including dementia with older people in Brisbane.  We provide regular training to all our staff and we keep abreast of research in this area, and apply it where possible with our clients.  Most importantly, we are compassionate, understanding and patient with our clients who have dementia.

All of our staff are empowered with comprehensive training, which assists them to undertake their roles in a professional and caring manner.  We assist interested staff to complete their Certificate 3 and Certificate 4 in Aged Care services.  Staff are encouraged to suggest training topics and staff-driven training occurs on a regular basis. These topics include but are not limited to falls prevention, chronic illness management, medication management, wellness and enablement.


We do not rely on a pool of casual employees.  The majority of our staff are permanent and our work life balance is something that the management team encourage all employees to embrace with flexible work options available. It is important to Jubilee to nurture relationships between staff, clients and their families as being supported in your own home is something that takes great trust and therefore we invest in the right people for you. Our team take great pride in matching support workers to clients based on schedules, needs and skills. By having a permanent team we are able to provide continuity in our clients’ care.


Mr Shaun Riley ~ Director

[showhide type=”shaun” more_text=”Read more” less_text=”Read less”]Our Director is Shaun Riley. Shaun has been leading Jubilee Community Care since 2009 and his vision is of providing personalised services, community connections, education and support for older people and their families.[/showhide]

Contact Shaun on 07 3871 3220 or by email.

Mrs Nicky Panagopoulos ~ Client Support Manager

[showhide type=”nicky” more_text=”Read more” less_text=”Read less”]Nicky has been working for Jubilee Community Care since 2007 and is now our Client Support Manager as well as a Registered Nurse.

During my time at Jubilee, I have witnessed many examples of the positive impact that appropriate community support services can have on an older person who wishes to remain living independently in their own home. This keeps me passionate about my role. I feel that I am supported by all staff and management at Jubilee, we are a great team and we do great work. I feel a great sense of satisfaction when I arrive at work everyday and I know that I am making a positive difference in peoples’ lives. I am supporting people in their choices. This could be by interviewing a new support worker who wishes to start their career in community care or when visiting a new client in their home with family and listening to the story of that person so the best community supports can be commenced to assist that person to reach their individual goals.[/showhide] Contact Nicky on 07 3871 3220 or by email.

Mrs Deanne Garner ~ Quality and Training Officer

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I have been a member of the Jubilee team since 2009. For 4 years, I worked as a Support Worker with our wonderful clients and then in the office as the Quality and Training Officer. I love working closely with our fabulous Jubilee team and relish any opportunity to get out & about in our community with our clients.[/showhide]

Contact Deanne on 07 3871 3220 or by email.

Mrs Vicki Burden ~ Activities Officer

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For 25 years, I was the Club Coordinator for CUA (Credit Union Australia). I would arrange day trips, short breaks away and overseas escorted holidays for members of CUA over the age of 55. In 2009, I decided it was time for a change and applied for the position of Activities Officer here at Jubilee. That was the best decision I have made! Jubilee Community Care is the best organisation I have ever worked for. Absolutely everyone is so caring and our clients are all delightful people with many stories to share with us ![/showhide]

Contact Vicki on 07 3871 3220 or by email.

Mrs Lorraine Kiss ~ Client Support Coordinator

[showhide type=”lorraine” more_text=”Read more” less_text=”Read less”]

I have a 26 year history of nursing in the UK. I was a ward sister, then managed a rehabilitation unit. Lastly I worked in the community as a clinical coordinator in crisis management. The aim of this was to maintain people at home, I feel that my previous roles really provide a good grounding for my roles as Client Support Coordinator at Jubilee Community Care. My role is very varied. I mostly like going out and meeting clients and their families.[/showhide]

Contact Lorraine on 07 3871 3220 or by email.

Mrs Kristie Reed ~ Client Support Coordinator

Contact Kristie on 07 3871 3220 or by email.

Mrs Sandy Kelly ~ Client Support Coordinator

[showhide type=”sandy” more_text=”Read more” less_text=”Read less”]

I joined Jubilee Community Care in 2012 as a support worker, completed my Cert III and then went on to the position of Coordinator. Later I returned to the support worker role but once again moved into the Coordinator position. I love the contact with clients and knowing with the help of Jubilee Community Care that I am making a difference to peoples lives.[/showhide]

Contact Sandy on 07 3871 3220 or by email.

Mrs Deborah Love ~ Financial Administrator

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My career prior to joining Jubilee in 2010 was in commercial lending, accounting and finance in a variety of industries. I love the fact that Jubilee is a not for profit organisation and reinvests any financial surpluses it generates back into caring for its clients and the local community.[/showhide]

Contact Deborah on 07 3871 3220 or by email.

Mrs Pam Stalley ~ Financial Administrator Assistant

Contact Pam on 07 3871 3220 or by email.

Mrs Ronelle Coltham ~ Financial Administrator Assistant

Contact Ronelle on 07 3871 3220 or by email.

Mrs Brigid Batchelor ~ Office Coordinator

[showhide type=”brigid” more_text=”Read more” less_text=”Read less”]

I commenced with Jubilee Community Care in February 2014 and my current role is Office Coordinator working mainly in reception and rostering.  I enjoy working in the small team environment at Jubilee with staff who are passionate and caring in all they do. We have a supportive and encouraging culture which extends to our clients and is evident in our growing list of Support Workers. [/showhide]

Contact Brigid on 07 3871 3220 or by email.

Ms Leanne Verhoef  ~ Scheduler

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I came to Jubilee Community Care in 2016 after working in the aged care industry for 8 years in both government funded and private community organisations. Having already developed a strong relationship via phone and email with the Jubilee Community Care team, it was an easy transition for me to make and I have never looked back.

As Jubilee Community Care is a small community based organisation, we are able to develop a more personal relationship with our staff and clients. This means that we can communicate freely and assist clients in gaining the right services with the right people at the right time. Unlike larger organisations around Brisbane, at Jubilee Community Care no-one is just a “number”.


Contact Leanne on 07 3871 3220 or by email.

Mrs Leigh Willett ~ Office Administrator

Contact Leigh on 07 3871 3220 or by email.

Mrs Vidya Muthana ~ Community Engagement Officer

Contact Vidya on 07 3871 3220 or by email.

Mrs Lisa Kibsgaard ~ Communications Officer

Contact Lisa on 07 3871 3220 or by email.


This team of dedicated professionals support our skilled team of over 50 committed support workers who are in our community supporting our clients.

Every year, our clients are provided with a calendar, which includes every member of staff. This enables them to know who they are speaking to and who will be supporting them if they haven’t been introduced yet. As our team grows, we are now going to be updating these images twice a year.

We are always on the look out for caring people to join our team.

We would love to hear from you!


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