Staff undergo training across a variety of aged care information and practices, including how to put on pressure stockings using aids such as a donner.


Jubilee Community Care is committed to providing our staff with an excellent and diverse training program. It is mandatory for all employees and volunteers to attend a two-day training program each year to attain a minimum standard of knowledge, skills and competency.

Each year this training includes Manual Handling & Workplace Health and Safety; Fire safety; Infection control; and Medication management training. Also covered each year are a variety of topics relevant to the industry and of importance to our clients and staff.

Training is also provided throughout the year in First Aid, CPR, dementia education and other topics at staff meetings. Staff are also encouraged to complete relevant Certificate III or higher courses to expand their knowledge and skills.

Our training since 2018 has included:


Infection Control; Manual Handling; Medication Management, Fire Safety.


Elder Abuse – Elder Abuse Prevention Unit

Continence – Continence Foundation Australia

Internet Safety – Techpath

Dementia – Dementia Advisory OzCare

Driver Training Essentials and Maintaining a Safe Vehicle – Fleet Driver Training

LGBTI Silver Rainbow Program – Queensland Aids Council

Assistive Technology – Lifetec

Quality Standards

Australian Community Care Outcomes Measurement (ACCOM)

Professional Boundaries

Personal Care

Reporting (Clinical Care)

Nutrition for Older Persons – Food Solutions

Food Safety Matters – Increment 3

Basic Wound Care Presentation – Smith and Nephew

Driver Refresher Course – Fleet Driver Training


Dementia Training Australia: The view from here; Community Care and dementia

University of Tasmania: Understanding dementia MOOC


Certificate III in Individual Support

Certificate IV in Ageing

Certificate IV in Leisure and Health

Medication Skillset