Strategic Plan

OUR VISION:

Older people in the community living safe, healthy, active and fulfilled lives.

OUR PURPOSE:

Enriching later life by providing personalised services, community connections, education and support for older people and their families.

STRATEGIC GOALS

Jubilee Community Care will:

  1. Provide excellent personalised services that exceed the Aged Care Quality Standards, seeking the highest level of satisfaction and wellbeing of the people we serve.
  2. Attract, recruit and retain competent engaged people through best practice induction, professional development and support.
  3. Employ effective business practices that enable ongoing efficient and reliable management of care services, communication, financial and human resources.
  4. Seek opportunities to deliver and support incremental sustainable growth through targeted planning and investing in our brand.

OUR VALUES:

People are our priority. Good relationships are important to us. We treat all people equally, with dignity and respect. Our communication is open and transparent. We foster teamwork, partnerships and a sense of community. We seek social justice for all.

We aim for the highest standards of service, performance and accountability. By being responsive, flexible and through continuous improvement, we seek excellence in all that we do.

We revere our history and our past, but we look to the future. We embrace change through effective planning and innovation.