Strategic Plan


Older people in the community living safe, healthy, active and fulfilled lives.


Enriching later life by providing personalised services, community connections, education and support for older people and their families.


Jubilee Community Care will:

  1. Be a service provider of choice by providing in-home services and community connections that enrich peoples’ lives and empower them to live the life of their choice.
  2. Be an employer of choice by continuing to attract, develop, reward and retain a highly professional workforce.
  3. Raise its public profile, increase its referrals and extend its geographical footprint through a well-planned targeted marketing strategy.
  4. Grow its business based on a sustainable financial model that includes exploring new customer segments to diversify income streams and increase revenue.


People are our priority. Good relationships are important to us. We treat all people equally, with dignity and respect. Our communication is open and transparent. We foster teamwork, partnerships and a sense of community. We seek social justice for all.

We aim for the highest standards of service, performance and accountability. By being responsive, flexible and through continuous improvement, we seek excellence in all that we do.

We revere our history and our past, but we look to the future. We embrace change through effective planning and innovation.