Get to know our staff: Catherine

Care Coordinator Catherine has been with Jubilee for eight months and loves meeting our clients.

What does your Care Coordinator position involve? I coordinate supports for consumers on Home Care Packages levels 1-4. I like to meet the consumer face to face, to talk about their life and how they are supported day to day. I am responsible for sending rostering requests, recognising changing care needs, requesting and approving consumer purchases, and managing the consumer’s HCP budget as well as reviewing yearly care plans and other paperwork. I am also involved in the intake of new consumers and anything else deemed necessary to perform my duty.

What is your home care experience? I have worked in the home care sector for more than 20 years both in aged care and disability. I have been working with Home Care Packages since they started back in 2016/17 and have a huge range of knowledge and skills that I bring to the job. I love working in a team and take great pleasure in imparting and sharing the knowledge I have with others.
Why do you like working at Jubilee? It has been interesting and has come with its own challenges as each service provider does things differently. I am genuinely happy in the team and with the organisation as a whole and I am looking forward to a long and happy future with Jubilee.

Tell us a bit about yourself: I am originally from the United Kingdom, migrating here in 2005 with my then 15-year-old son. He is now 18 years older, which means I am too! I was graced with three children and brought them up singlehandedly. My other two children came to Australia after me and have settled here too. I have five beautiful grandchildren – three in Australia and two in the UK.

Since being in Australia I have tried abseiling on the Sunshine Coast and parasailing in Bali which I loved both. I would love to parachute from a plane and plan to do this on my 100th birthday – that way I will know it will be once and once only. I love my coffee and admit to being a bit of a coffee snob.

What’s something that makes you smile? Babies and puppies.

Who would you most like to swap places with for a day and why? I would love to swap places with Elon Musk for a day so that I could have my own free, top-of-the-range Tesla car, and also fly to the moon.

There will be changes to Jubilee services with the upcoming public holidays. These will fall on Wednesday, August 16 (Ekka Show Day) and Monday, October 2 (King’s Birthday).

On these days essential services of personal care and medication assistance will be provided while domestic assistance, meal preparation, social support, respite and shopping services will not be. Also, please note that your services supplied on these public holidays may not be with a known support worker and might not be at your preferred time due to staffing limitations.

The office will be closed on these public holidays. For more information phone the Jubilee office on 3871 3220.

Would you like more friendship and companionship at home? The Aged Care Volunteer Visitors Scheme might be right for you.

The scheme, run by the Federal Government and previously called the Community Visitors Scheme, coordinates volunteers to visit older people who consider themselves socially isolated.

The scheme has operated for more than 30 years. Visits are available to anyone who is socially isolated and receives a government-subsidised Home Care Package or those on the waitlist for a Package. Unfortunately the program is not available to recipients of the Commonwealth Home Support Program.

The scheme is free and aims to provide friendship and companionship to older people, and help them develop social connections. Volunteers, who undergo training, have police checks and who are matched to older people, visit at least 20 times a year.

Older people can refer themselves to the scheme, as can aged care service providers like Jubilee Community Care, family members or friends of the older person.

For more information on the Aged Care Volunteer Visitors Scheme or to find out how to apply, phone the Queensland Community Care Network on 3062 7426.

Some of our clients and support workers had some fun recently, starring in an advertisement for Jubilee Community Care.

Clients Art and Gert were joined by support workers Alan and Danielle to film the 30-second advertisement which was aired across several local cinemas in April and early May. The advertisement, produced by Paramount Video Productions, is also being used on Jubilee’s website and our Facebook page.

The advert focused on a call for more support workers to join Jubilee. In it Danielle and Alan talked briefly about their work and the benefits of working for Jubilee. They were filmed supporting Art and Gert in tasks typical of our usual services.

Here are a few photos of the fun on the day.

To see the full advertisement visit our website.

Jubilee Community Care hosts regular Zoom video chat sessions online if you want some companionship and good conversation.

The sessions are held twice a week on Mondays and Wednesdays, giving our clients the chance to make new friends online or catch up with old ones.

If you have never used Zoom before or need a refresher Jubilee can help set you up and get you started. If you are interested phone the office on 3871 3220.