Public holiday changes to services

There will be changes to Jubilee services with the upcoming public holidays.

These will fall from April 7-10 (Good Friday to Easter Monday) as well as Tuesday, April 25 (Anzac Day) and Monday, May 1 (Labour Day).

On these days essential services of personal care and medication assistance will be provided while domestic assistance, meal preparation, social support, respite and shopping services will not be.

Also, please note that your services supplied on these public holidays may not be with a known support worker and might not be at your preferred time due to staffing limitations.

The office will be closed on these public holidays. For more information phone the Jubilee office on 3871 3220.

Jubilee Community Care’s support workers undergo mandatory training every year to assist them to provide the best possible care to you in the home.

Our support workers are more than just cleaners, drivers and the shopping person. Many have industry-recognised qualifications encompassing a variety of training areas including dementia, palliative care, safe work practices, diversity, the legalities behind aged care, and more.

This is in addition to Jubilee’s annual training in medication management, infection control, manual handling, and fire safety. Certificates in first aid and CPR are also essential to the support worker role. Finally, Jubilee offers additional training throughout the year around topics such as food safety, nutrition, elder abuse, continence, assistive technologies, professional boundaries, and more.

Our support workers have earned the right to be valued for the care, compassion and commitment they show each and every day to our clients.

Did you notice something extra in your newsletter envelope?

We have supplied to you an A3 poster showcasing our staff for you to keep at home. It is important you know who is coming to your door for services so we hope this helps you.

Also, do you have a copy of our 2023 Jubilee calendar yet? Or perhaps you’d like to take a read of the RU OK? Staying Connected activities booklets we have in stock. The free booklet is full of personal stories and practical tips to build connection with other older Australians. There are also brain puzzles to keep your mind active.

If you would like a copy of our calendar or the RU OK? booklet contact our office on 3871 3220 and a support worker can drop one to your home during a scheduled visit.