Commonwealth Home Support Program

home help in the brisbane communityIf you want to stay in your own home, but need some help with daily tasks, or require basic care, the Commonwealth Home Support Program (CHSP – previously known as the Home and Community Care Program or HACC) may be able to help.

CHSP is a basic home help program funded by the Australian Government. It is for older people who are mostly – but not completely – able to live and cope on their own, and don’t yet need higher levels of care at home.

As well as helping you, we can help your carer. If you are a carer and you need a break, we will arrange for one of our care workers to cover your absence. We can also provide expert advice and support if you need it.

WHAT TYPES OF SERVICES ARE PROVIDED?

We can provide you with the following services:

  • transport – helps people get out and about to shopping or appointments
  • social support – gives people a hand by taking them shopping, banking or to appointments, or just providing company for a chat
  • domestic assistance – household jobs like cleaning, clothes washing and ironing
  • personal care – help with bathing or showering, dressing, hair care and going to the toilet
  • home maintenance – minor general repair and care of your house or yard, for example, changing light bulbs and replacing tap washers or lawn mowing
  • home modification – installing safety aids such as alarms, ramps and support rails in your home
  • nursing care – a qualified nurse comes to your home and may, for example, dress a wound or provide continence advice.

FOOD SERVICES

If it is hard for you to prepare meals, services may include providing meals, helping with shopping for food, preparing and storing food, and delivering meals to your home.

ALLIED HEALTH SERVICES

These services are for people having particular health problems, for example with your speech or walking, or needing help with ongoing problems resulting from an accident or illness. They include physiotherapy (exercises, mobility, strength and balance), podiatry (foot care), speech pathology, occupational therapy (help to recover or maintain your physical ability), counselling, foot and nail care, social work, nutritionist, psychologist, restorative care services, diversional therapy and exercise physiology as well as advice from a dietitian (healthy eating).

HOW DO I KNOW IF CHSP IS RIGHT FOR ME?

Ask yourself these questions:

  • Are you still living at home?
  • Do you think that if you don’t get some basic help at home, you might have to go into an aged care home before you’re ready?

If you answer ‘yes’ to these questions, then perhaps you or your carer should contact Jubilee Community Care.

HOW DOES THE CHSP ASSESSMENT WORK?

You and your carers don’t have to worry about having a comprehensive assessment to work out whether you need services. Instead, a much simpler, basic assessment is carried out to find out exactly what help you will need at home.  Contact Jubilee Community Care for more information on 07 3871 3220 or email.

WHO PAYS FOR CHSP SERVICES?

The Australian Government funds CHSP service providers so they can deliver affordable services to you. There is usually a small fee for each service and the amount depends on your income and the type and number of services you need.

What you or your carer pays is discussed and agreed upon between you and the CHSP service provider (if you choose us then this would be Jubilee Community Care). The rate is set before you receive the relevant services.

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