Training is key to best practice at Jubilee

Jubilee Community Care is committed to providing our staff with an excellent and diverse training program. Every member of staff, including our wonderful volunteers, attends this two-day training each year at a venue in Bardon.

Safe manual handling, medication assistance, infection control and fire safety are four topics covered in one day and repeated each year as part of our Mandatory Education program.

On the second day each year we cover new varying topics. In 2019 we have had presentations from LIFETEC on assistive technology in the home while The Silver Rainbow Program, presented by the Queensland Aids Council, has promoted awareness and provided education on the LGBTI community, with a particular focus on aged care support.  The use of the Australian Community Care Outcomes Measurement (ACCOM) tool that was created by Macquarie University Sydney and implemented by Jubilee in 2018 also was a topic of focus in 2019. This tool assists with gathering information for annual reviews for clients.

Quality and training officer Deanne Garner said the staff and volunteers enjoyed honing their skills, learning new ones and absorbing information that assisted them to best support our valued clients. She said staff also appreciated the time spent with colleagues. Training throughout the year also covers First Aid, CPR, Dementia Education and Staff Meetings. Also, several staff are currently completing a Certificate 111 in Individual Support (Aged Care).

Do you have any ideas for training that you would like to share with us? We would love to hear from you. Please contact us through your support worker, via email at or by phoning 3871 3220.

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