COVID-19 update

There have been some changes to Jubilee Community Care services in relation to COVID-19 since our July newsletter.

The adjustments, communicated to clients via a recent letter, are a result of changes in the pandemic environment.
Given requests from clients, we have reintroduced accompanied shopping services ensuring that our support workers follow Government and Jubilee Community Care procedures for physical distancing.

We have mandated the wearing of face masks for support workers when providing a personal care service (assistance with showering/bathing) lasting longer than 30 minutes.

We have made available reusable/washable face masks for staff to wear in public if they wish or if mandated to do so. The wearing of Personal Protective Equipment including a face mask will assist in reducing the likelihood of an infectious transmission.

Jubilee also is expanding our suite of online services after an initial offering of exercise, nutrition and mindfulness programs. See story pages 4-5.

Jubilee and its wonderful staff have coped well throughout these past few months. What has not changed is our dedication to ensuring the safety and wellbeing of our clients and staff.

All staff are trained and their competencies assessed in infection control and hand hygiene. All staff have completed online COVID-19 infection control training provided by the Australian Government.

Staff check their temperature before work and do not to attend work if their temperature is 37.5+c or they feel unwell. Support workers also telephone clients ahead of their service to check the client’s health status in relation to COVID-19 and influenza symptoms. If a client has any such symptoms alternative safe service provisions will be arranged.

We have adequate stock of personal protective equipment for staff use. Staff also have continued to access our mandatory education program that, in addition to infection control and hand hygiene education, covers First Aid, CPR, medication management and manual handling training.

We have strongly encouraged staff to get a flu vaccination and our Enterprise Agreement provides free vaccination for staff. We also have offered to cover the cost of staff receiving a 2nd booster influenza vaccination.




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